Author Archive

Delegating Work: A Super Zippy Guide to Releasing Your Death Grip on Control

Most of my conference sessions are inspired by the real-life problems we struggle with as a firm. For this year’s DrupalCon in Nashville, I tackled a challenge that most managers face at some point – how to delegate work to their team.

Trusting your team members to take on work that you are already doing successfully is tricky for a number of reasons....

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Don’t be a Jerk: A Humane Approach to Client Management

My job as COO of Brick Factory is to figure out how to make our company better – part of which is making sure our company’s core values are reflected in the work we do.

In the case of client management, we feel very strongly that being honest,...

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