Fledging company UserVoice is attempting to provide focus groups to those companies that cannot afford focus groups. The site's general idea is to moderate user ideas and complaints by means of formal comment boxes, polls, and ranking systems. The three-person ‘Team UserVoice' is quoted as saying, "UserVoice adds structure to feedback and reduces the overhead of an honest dialog with our users –...
Continue ReadingAt the New Communications Forum conference last week, Chris O’Brien from the San Jose Mercury News mentioned during a presentation that 2/3rds of the traffic to the paper’s website comes from news aggregators (like Google News) and search engines. This figure was higher than I expected, so I mentally filed away the tidbit to write about at some point....
Continue Reading3G smart phone options abound, as Apple gets set to unveil its 3G solution at its Worldwide Developers Conference June 9, according to analysts. But with all the pub the iPhone gets, you’d think it was the only game in town. Not so.
There are some excellent alternatives to the iPhone,...
Continue ReadingLet's face it; China needs to bolster its reputation before the Summer Olympics begin. Otherwise, the several countries that are already considering boycotting may, in fact, do so. In my opinion, it would be a shame if a past representation of political and economical unity were to be halted. After all,...
Continue ReadingAt the New Communications Forum conference I attended last week, Twitter was the topic of a great deal of discussion. During panels and hallway chats, three things became really clear to me:
(1) There are a lot of smart people who have no idea what Twitter is, or who only know about it in the vaguest sense....
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