Wal-Mart’s Certain Something

Those polling maniacs over at Rasmussen Reports released a study today that claims that 69% of Americans still have a positive opinion of Wal-Mart, while 29% do not like the superstore. The report revealed the following:

• Americans who are in the lower or middle income brackets are more likely to have a positive opinion of Wal-Mart than those in the upper income bracket.
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Eye on Customer Service

Jackie Huba of the Church of the Customer blog shares how stories spread, with the help of YouTube and audio. As you may have heard, an AOL customer tried to cancel his account and dealt with a CSR who pretty much wouldn’t fulfill his request. The customer, Vincent Ferrari, who is also a blogger,...

A few cups…a few pints….what’s the difference?

A few weeks ago I found myself in the dairy section of Whole Foods with my girlfriend trying to remember how many cups were in a pint. We were picking up ingredients for a recipe that called for 3 cups of buttermilk. She picked up one pint, saying, “This should do it.”...

The Funny (Web) Pages

What is a web comic? Its like a regular comic, except it’s hosted online and generally does not follow a strict release schedule. They also differ in that they tend to be larger than regular comics taking up 3, 6, or 9 comic panels. The art is usually hand drawn and scanned,...

Website as a Graph (and Art)

Was on the site of Edward Tufte, the author of the stunning series of books about data and its visualization — The Visual Display of Quantitative Information is the first in the series — looking up info about his new book, Beautiful Evidence. Was especially intriqued by his notion of Sparklines....