Some Quick Hits

Here are some quick takes on a few items I’ve come across in the news the last few days:

(1) The average online news story receives half of its page views within the first 36 hours of being posted, according to a new study by the University of Notre Dame....

When Should Political Campaigns Blog?

I exchanged a few emails with Mark Glaser from Mediashift a while back when he put together a story on our campaign study. One of the questions he asked is how I advise candidates and campaigns who are thinking about blogging. It’s a question I’m asked pretty often and something I address in the pitches I put together....

Competing in the RSS Feed Monetization Business

Business 2.0 ran an interesting article entitled, “Redefining the RSS feed” regarding FeedBurner. The article is based largely on an interview with the company’s CEO, Dick Costolo, and it explores the company’s business model, and discusses how it integrates advertisements into publishers’ feeds and reports back on the size and scope of their audience....

Eye on Customer Service

Jackie Huba of the Church of the Customer blog shares how stories spread, with the help of YouTube and audio. As you may have heard, an AOL customer tried to cancel his account and dealt with a CSR who pretty much wouldn’t fulfill his request. The customer, Vincent Ferrari, who is also a blogger,...

UMass Releases Study on Business Blogging

Dr. Nora Ganim Barnes, a Professor of Marketing at the University of Massachusettes, recently published an excellent study on the habits of 74 business bloggers. Here are some stats from the survey:

• 49% of the bloggers surveyed said that the time blogging take is the major drawback to having a blog
• 66% of those surveyed spent less than 1 hour a day writing blog entires;
...