I recently presented at WordCamp Asia – the regional conference for WordPress developers – and talked about how to gather and use data to make decisions as a small-to-medium sized web development agency. Over the years, we have made countless spreadsheets and custom apps to help us capture information about our clients,...
Continue ReadingMost of my conference sessions are inspired by the real-life problems we struggle with as a firm. For this year’s DrupalCon in Nashville, I tackled a challenge that most managers face at some point – how to delegate work to their team.
Trusting your team members to take on work that you are already doing successfully is tricky for a number of reasons....
Continue ReadingIs your site fast enough?
User experience is a critical part of any website build or design. And site speed is an important part of that experience. Users want the page to load in few seconds or they lose interest and leave. This is particularly true for mobile users....
Continue ReadingA few weeks ago I wrote a post about how important it is for project and account managers at web development firms to have empathy. If you are able to see the world as your client does, chances are you are going to do a great job for them. You will be able to anticipate problems before they happen....
Continue ReadingOur Brick Factory team recently moved into a new office in the McPherson Square area of Washington, DC. Our new space was previously occupied by a law firm with an affinity for wood paneling, ship drawings and 80s style carpet. Thankfully, as part of our lease we were given the opportunity to completely gut the space and rebuild to our exact specification. ...
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