Video should always be opt in

CNN.com is the main national type of news site I visit on the web.  I do so out of habit and because I really dislike the websites of alternatives like MSNBC and Fox News. 

But they are starting to lose me due to the way they are using video....

Customer Service and Jet Blue

Blog entries about customer service seemed to be following me around yesterday so I figured I’d write a blog post about it. 

First, I read “Seven steps to remarkable customer service” over on the extraordinary blog, Joel On Software.  Joel is the head of Fog Creek Software which makes the excellent FogBugz bug tracking software. ...

Jeff Jarvis Launches New Site on the “YouTube Campaign”

I’m not sure whether I’m the first or last to notice this, but Jeff Jarvis of Buzz Machine has launched a new blog (Prezvid.com) dedicated to what he calls the YouTube campaign.  Prezvid has been added to my feed reader. 

To give you a taste, here is a video Jarvis put together offering John McCain some unsolicited advice on his use of video on the web. ...

Flash Video Players

Since the launch of YouTube, Flash has become the dominate video format.   The reasons are pretty simple:

(1) A higher percentage of people have Flash installed on their computers than competing formats like Windows Media Player or Real.  As of December 2006, 94.2% of folks in the US had at least Flash 8 installed on their computers. ...

Mechanical Turk Reviews WP’s On Being

According to Wikipedia, Amazon’s Mechanical Turk is a tool that “enables computer programs to co-ordinate the use of human intelligence to perform tasks which computers are unable to do.” It enables companies and individuals to posts tasks and set an amount they are willing to pay for the tasks completion....