Archives

Wal-Mart’s Certain Something

Those polling maniacs over at Rasmussen Reports released a study today that claims that 69% of Americans still have a positive opinion of Wal-Mart, while 29% do not like the superstore. The report revealed the following:

  • Americans who are in the lower or middle income brackets are more likely to have a positive opinion of Wal-Mart than those in the upper income bracket.
  • ...
Continue Reading

Football Recruiters Invade MySpace?

College football recruiting is followed obsessively by lots of folks and the recruits a school pulls in each year often make or break a coach. Entire businesses, like Rivals.com and Scout.com, have been built around keeping track of the decisions made by 17 year old kids around the country. And coaches that can connect with kids during the recruiting process are just as valuable as coaches who,...

Continue Reading

Eye on Customer Service

Jackie Huba of the Church of the Customer blog shares how stories spread, with the help of YouTube and audio. As you may have heard, an AOL customer tried to cancel his account and dealt with a CSR who pretty much wouldn’t fulfill his request. The customer, Vincent Ferrari, who is also a blogger,...

Continue Reading

Do We Have Less Close Friends due to the Internet?

A new study published jointly by Duke University and the University of Arizona found that Americans have fewer close friends today than they did twenty years ago. The average number of people who are considered close confidants dropped by nearly one-third, from 2.94 in 1985 to 2.08 in 2004.

The study speculates that the drop may be a result of increased work hours and/or the use of the Internet for socializing....

Continue Reading

UMass Releases Study on Business Blogging

Dr. Nora Ganim Barnes, a Professor of Marketing at the University of Massachusettes, recently published an excellent study on the habits of 74 business bloggers. Here are some stats from the survey:

  • 49% of the bloggers surveyed said that the time blogging take is the major drawback to having a blog
  • 66% of those surveyed spent less than 1 hour a day writing blog entires;
  • ...
Continue Reading
First254255256257258259260... 291