Latimes.com: Before and After

On the heels of an overhaul of their print product back in October, the Los Angeles Times launched a redesign of their website a week or so ago.  I like the new www.latimes.com a great deal from a usability standpoint.  The new sites prominent, simplified horizontal nav bar is a huge improvement over the more complicated content structure present on the old site. ...

The Content Bubble

So you’ve set up your Facebook Fan Page or Twitter profile and now you’re stuck wondering what to post.

They say content is king, and this holds true. You would be doing yourself a disservice by simply posting content without taking some time to think about the community you want to build. ...

Our Experience with Highrise

Over the years, we’ve attempted to use Customer Relationship Management systems such as Salesforce and Sugar CRM internally as a way of tracking our own sales process.  Our needs on this front are pretty straightforward, so both Salesforce and Sugar CRM seemed like way more functionality than we needed and fell into disuse pretty quickly. ...

Best Practices for Mass Emailing

Here at The Bivings Group, we’ve dealt with a myriad of requests for mass emailing services, tools and strategies to help our clients make the most of what is the most powerful weapon in online advocacy. Based on our research and testing, here are some best practice tips for making your email campaigns as effective as possible....

Robots Ready for Their Own Operating System

Efforts to boost robot-to-robot cooperation took a giant step during July’s International Joint Conference in Artificial Intelligence, when roboticists around the world decided to start with human-to-human cooperation.

The science of developing robots, though narrow, was surprisingly fractured until the development of the Robot Operating System (ROS).

“Each robot is individually manufactured to meet a specific need and more than likely built in isolation,”...