On the heels of an overhaul of their print product back in October, the Los Angeles Times launched a redesign of their website a week or so ago. I like the new www.latimes.com a great deal from a usability standpoint. The new sites prominent, simplified horizontal nav bar is a huge improvement over the more complicated content structure present on the old site. ...
Continue ReadingOver the years, we’ve attempted to use Customer Relationship Management systems such as Salesforce and Sugar CRM internally as a way of tracking our own sales process. Our needs on this front are pretty straightforward, so both Salesforce and Sugar CRM seemed like way more functionality than we needed and fell into disuse pretty quickly. ...
Continue ReadingLate yesterday, ESPN basketball reporter Ric Bucher sent out the tweet above in response to a set of social networking guidelines put out by the network. The new guidelines prohibit reporters from maintaining personal websites or blogs containing sports content, require that employees get permission from a supervisor prior to participating in socnets and calls for social networking content to fall under the same editorial guidelines as other ESPN media....
Continue ReadingYesterday, IZEA launched a service called Sponsored Tweets, which allows advertiser to pay well followed Twitter users, such as reality show star Kendra Wilkinson, comedian Carrot Top and web celebrity Chris Pirillo, to send sponsored tweets out about their product or service. In a lesson undoubtedly learned from the controversy around another IZEA product,...
Continue ReadingWhen putting together navigation elements on the sites we build, our number one priority is presenting users with clear choices so they can quickly find what they are looking for. On the web, usability is branding. John Graham-Cumming points to a great example from Network Solutions of how not to name the options on your site. ...
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