Polluting Your Blogs Comment Stream

Techcrunch features an excellent article today that discusses how the integration of Twitter, Friendfeed, Facebook, etc. reactions into comment threads on blogs can kill the conversation by dramatically increasing comment volume.  Here is the key point:

Instead, there is endless, pointless repetition; conversations emerge, peter out and then re-emerge 50 comments later with new participants who haven’t noticed that the same issues were discussed 50 comments ago....

Twitter and News Organizations

Twitter Yields Uneven ROI for News Organizations Using Automation, Curation, Interaction

Poynter looks at the different approaches news organizations are taking as they experiment with Twitter. My take: we’re in the early days here and still a ways away from establishing best practices for how the media should and shouldn’t use Twitter....

Latimes.com: Before and After

On the heels of an overhaul of their print product back in October, the Los Angeles Times launched a redesign of their website a week or so ago.  I like the new www.latimes.com a great deal from a usability standpoint.  The new sites prominent, simplified horizontal nav bar is a huge improvement over the more complicated content structure present on the old site. ...

Our Experience with Highrise

Over the years, we’ve attempted to use Customer Relationship Management systems such as Salesforce and Sugar CRM internally as a way of tracking our own sales process.  Our needs on this front are pretty straightforward, so both Salesforce and Sugar CRM seemed like way more functionality than we needed and fell into disuse pretty quickly. ...

ESPN Releases New Twitter/Facebook Policy, Tries to Control Reporter Socnet Content

Late yesterday, ESPN basketball reporter Ric Bucher sent out the tweet above in response to a set of social networking guidelines put out by the network.  The new guidelines prohibit reporters from maintaining personal websites or blogs containing sports content, require that employees get permission from a supervisor prior to participating in socnets and calls for social networking content to fall under the same editorial guidelines as other ESPN media....